Order Fulfillment Timeline
Please allow 14 to 20 business days for your order to be completed, depending on the volume of orders.
For orders that include coloring, please expect the full 20 business days for fulfillment.
Here’s a general breakdown of the custom order timeline:
Days 1–2: Order processing and verification
Days 3–7: Hair is ordered and received
Days 7–10: Wig/unit is created and customized
Days 10–14: Styling and packaging for standard orders
Days 10–20: Coloring, styling, and packaging for color treated units
If you’re booking a hair-included install service, make sure to choose “hold for pickup” at checkout.
Any questions please text 301-366-9242